FAQs
How does LAX Car Share work?
Members sign up for membership and agree to undergo the DMV screening process, required to rent the cars. Upon approval, Members will receive a key fob that will allow them to easily access LAX Car Share locations whenever they have reserved a car.
Who is eligible to join?
Any individual who is: 21+ with a valid drivers license, been licensed for at least one year, has no major violations, moving violations and/or DUI’s within the last 5 years. Click here for more details.
What if I am under 21?
You will have to wait and apply once you reach 21 years of age.
How do I join?
Fill out our on-line application here. The application fee is $0. Please see our membership requirements before submitting your application.
How long before I can drive?
In most cases, Members will be approved and have their fob mailed within (7) business days of applying. If you are required to submit additional information, your approval could take up to an additional 10-14 business days. You can reserve the car once you receive your Member ID#.
*expedited processing is available, to drive the same day, for an additional $20 fee
How do I reserve the car?
Members can reserve via our online or phone system.
What is the total cost to join LAX Car Share?
Membership is currently $25 to and there is a no application fee. Monthly access fee of $5/month is applied to all accounts.
What are the rates?
$7 (Monday through Friday at 5pm)
$8 (Friday at 5pm through Sunday at 11:59pm)
$60/daily seven days a week
(gas, insurance, maintenance and 180 miles are included per day; excess miles are billed @ $0.45 each mile)
Tire repair not included, member charged cost of repair and towing.
How do I get in and use the car?
You will receive a fob in the mail which you can place on your personal keyring.
How am I billed?
All Members are billed an estimate trip cost, AT THE TIME THE RESERVATION IS MADE, to the debit/credit card on file. You may update your debit/credit card at any time. LAX Car Share charges you an ESTIMATE of what your reservation will cost. Any overages will be billed at the end of your actual reservation. You are allowed to cancel/change your reservation at NO CHARGE up until 3 HOURS BEFORE your reservation begins. Once you release, the amount is credited back on your LAX Car Share account and can be used towards future use of the car. Should you cancel/change your reservation after the allotted time, you will still be billed for your entire reservation.
What if I do not have either a debit or credit card?
You can use a prepaid visa card or debit card and you will also be required to pay a $150 deposit to cover additional fees that may be applied to your account.
How far in advance can I reserve the car?
You can reserve up to 6 months in advance, keep in mind you will be billed at the time you make your reservation, not when you actually drive. Be sure you reserve the car accordingly.
Does the car come with baby seats, roof racks, snow chains, pet carriers, etc?
NO!
How do I get gas?
Each vehicle is equipped with a fuel card inside. At the time you receive your membership materials, you will be assigned an identification number that must be entered at the time of fuel purchase. You will be asked to enter the car’s mileage and your member ID#. YOU ARE ONLY ALLOWED ONE TRANSACTION PER DAY. EXCESSIVE TRANSACTIONS WILL RESULT IN IMMEDIATE TERMINATION OF YOUR ACCOUNT. LAX Car Share reimburses up to a maximum of $20.
What if I am late returning the car?
Page 1 of 3 | Next page